In cases goods are damaged on arrival,costumers have the right of returning damaged goods within 24 hr from the time of receiving it and notifying us via email or phone within 24 hrs,however ,the original packaging, products and manual instruction should be intact and no signs of damage on the product should be observed. If the product has been opened and used, return/ refund policy is not applicable. In case of cancelling the order, all fees apply including, handling and shipment for each way.
Please be advised that, all our items dispatching the warehouse are brand new and without any damage and in case of damaged items, clients are required to notify us immediately (within 24 hrs) and take a photos of the damage and forward to us via email.We will in turn send you a form sign and once the damaged item has been returned by courier, we will send your replacement. In this case clients are not entitled to any postage cost.
In artintoys we have used the most secure way of payment via PayPal to provide our clients with 100% safe shopping as it does not compromise credit card information. Also, our flexible payment option; lay buy, provides you with the most convenient way of purchasing your favorite ride on toy/pedal and battery powered cars with parental remote.